Support
Any questions?
Before you reach out to us, please check out this video and see if it solves your issue. Otherwise feel free to contact us on help@birdie.design.
General inquiries
hello@birdie.design
Retailer?
Fill out the form on this page
FAQ
Where should I hang my bird?
As a rule of thumb; 1 Birdie should be enough to cover a room up to 100m². We typically recommend to install the bird in the room of your home where you spend most of your time. If you have multiple floors or closed-off rooms (a bedroom) we suggest 1 Birdie each floor/closed-off room. We recommend you to install the bird in a height of 1,5-2,5m.
How do I hang Birdie® on the wall?
Birdie comes with a wall-mount to make it as easy as possible to hang up with 1 screw.
Does Birdie® make sounds, use an app or lights?
None — Unlike other air quality monitors, Birdie® will let you know when to ventilate your home without the use of annoying light, sound or phone notifications. Birdie® stands out by using storytelling and intuitive design as nudging mechanisms to encourage the user to take action on their indoor climate.
What are the specs of the Birdie®?
Birdie drops when the level of CO2 is higher than 1.000 ppm for more than 10 minutes. When the level of CO2 drops below 800 ppm again the Birdie will return to standing position.
What is the expected battery time of Birdie®?
Battery time is up to 8 months with regular usage.
How do I recharge it?
Birdie charges with a simple USB C-cable (included with the product). Charging time is approximately 3,5 hours
How do I ventilate properly?
It's very important to get airflow when you ventilate your home - you can get optimal airflow by opening multiple windows at once. Danish Health Authorities recommend ventilating for 5-10 minutes 2-3 times a day. Something that is very easy to forget to do. Birdie® will remind you when to ventilate.
What is a CO2 Sensor?
CO2 is a global standard for measuring indoor air quality. That’s why we have chosen a certified carbon dioxide (CO2) sensor to measure the concentration of carbon dioxide gas in your home, office or school. Even though there is a ton of particles that can be measured, we believe that monitoring the CO2-level is enough to sustain a healthy indoor climate, as most particles will correlate to CO2 and eventually benefit from opening the windows.
How long does the battery last?
The rechargeable battery will last for up to 6 months and takes 4 hours to charge fully. You can also install your Birdie with the charger plugged-in, if you don’t want to think about charging it.